McAfee UNINSTALLER 6.0 Guía de instalación Pagina 38

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1
Select Start | Run.
2
Type the path to MyAgtSvc.exe (you can use Browse to locate the file) and add the option /
start. For example: c:\program files\McAfee\Managed VirusScan\Agent
\myagtsvc.exe /start
3
Click OK.
If that does not solve the problem, contact your administrator or product support.
This is a Microsoft Internet Explorer error, and might require installing a Microsoft patch.
Cannot find remote shared directory.
This error appears during a failed push installation. The target computers did not meet one or
more of the following requirements:
File and Print Sharing must be enabled.
Userlevel access control must be configured.
They must not be running Microsoft Windows XP Home Edition, which does not support
Windows NT Domain logins.
The person initiating the push must have domain administrator rights.
Check if the client computer you are pushing to has the appropriate shares enabled, and if you
have appropriate administrator rights to perform a push installation to that computer. To check:
1
On the client computer, select Start | Run.
2
In the Open text box, type \\CPUNAME\ADMIN$ (where CPUNAME is the name of the computer
to which you are pushing); then click OK.
The \Windows directory of the computer to which you are trying to push should be displayed.
If you do not have sufficient administrator rights to that computer, or if that computer does
not have appropriate userlevel access and sharing enabled, a Network path not found error dialog
box appears.
3
See your Windows networking documentation for information on fixing your network
administrative settings.
Active Directory
Active Directory user does not have sufficient privileges to perform a remote installation.
The credentials entered for the Active Directory server do not allow you to install software
remotely. Check with your IT administrator or contact McAfee technical support for assistance.
Invalid Active Directory credentials were provided.
The credentials entered for the Active Directory server were not valid. Check with your IT
administrator or contact McAfee technical support for assistance.
2
Troubleshooting and reference
Error messages
38
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