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default firewall. This enables it to monitor communications for Internet applications and track events

for reporting purposes, even if the Windows firewall is also running.

We recommend that you do not re‑enable the Windows firewall while the firewall protection service in

McAfee SaaS Endpoint Protection is enabled.

If both firewalls are enabled, the firewall protection service firewall lists only a subset of the blocked IP

addresses in its Inbound Events Blocked by the Firewall report. The Windows firewall blocks some of these

addresses; however, it does not report them because event logging is disabled in the Windows firewall

by default. If both firewalls are enabled, you must enable Windows firewall logging to view a list of all

blocked IP addresses. The default Windows firewall log is C:\Windows\pfirewall.log. Enabling both

firewalls also results in duplicate status and alert messaging.

Support for corporate firewalls or proxy servers

The client software downloads components directly from McAfee servers to client computers. If you

are behind a corporate firewall, or are connected to the Internet by a proxy server, you might need to

provide additional information for your service to work properly.

• Authentication support is limited to anonymous authentication or Windows domain challenge/

response authentication. Basic authentication is not supported.

• Silent installation, push installation, and automatic updating do not support a CHAP or NTLM proxy.

Contact the site administrator or product support if you have proxy questions while installing or

updating the client software.

Terminal server support

McAfee SaaS Endpoint Protection supports terminal servers and the Windows fast user switching

feature in most scenarios, with these limitations:

• The client software must be installed on the server by someone with local administrator rights.

• When an installation or update occurs on a terminal server, one session is designated as the

primary update session. A pseudo user is defined, which enables automatic updates to occur on

computers where no user is logged on. See the product guide for more information.

• For all user sessions, the product icon is removed from the system tray during the installation or

update. The icon is restarted after the update.

Active Directory support

If you use Active Directory to define group hierarchies in your network, you can deploy the client

software directly to your Active Directory groups.

Before installing, you need to log on to the SecurityCenter, download the Active Directory

Synchronization utility from the Utilities page, and import the organizational unit (OU) structure for your

network into the SecurityCenter. You can then install the client software on computers in your Active

Directory groups. See the product guide, available from the Help & Support page of the SecurityCenter,

for more information.

Installing McAfee SaaS Endpoint Protection

System requirements

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