McAfee UNINSTALLER 6.0 Guía de instalación descargar pdf (Pagina 36)

If you do not have a valid license key when you install the product, you can obtain one and

license key, then activate the license key.

How do I know when new installations of McAfee SaaS Endpoint Protection have joined my

account? Do I need to perform any setup tasks for them?

An alert appears on the Dashboard page of the SecurityCenter to notify you when new computers

have been added. By default, new computers are placed in the Default Group and assigned the

McAfee Default policy. If you want to change these settings, click the resolution button for the alert

to display instructions. If you do not want to change these settings, select Dismiss Alert.

Error messages

Error messages are displayed by programs when an unexpected condition occurs that can't be fixed by

the program itself. Use this list to find an error message, an explanation of the condition, and any

action you can take to correct it.

Installation

A file needed to install the software is not available. Please click the installation URL to

begin the installation process again.

When a user clicks the installation URL to download the installation file using Microsoft Internet

Explorer, a cookie is created in Internet Explorer. The cookie expires after 24 hours. If the user

saves the installation file and then tries to install it after 24 hours have passed, or deletes the

cookie, that user must download the file and begin the installation process again.

Installation cannot proceed because you have selected not to accept a vital agent

component, you don’t have administrative rights to your machine, or other issues occurred.

This error message can be caused by several different problems:

• The security level of the browser is too high. Set the browser’s security level to a level

where Javascript is enabled. In Internet Explorer, the default setting of Medium or Medium‑high is

sufficient.

• A registry file is missing. The system file Regedit.exe might be missing. Search for that file

in the client computer’s \Windows folder. If the file is missing, replace it by using the original

Windows install media or copy it from another computer that is running the same operating

system.

• The browser cache is full. Empty the browser cache. See the browser's documentation for

instructions.

Installation Declined.

This message can appear after a failed installation or uninstallation of the client software. It

indicates that leftover product files need to be removed from the client computer. Remove these

components by downloading and running the Cleanup utility on the computer where you need to

install. (Or ask the site administrator for assistance. This utility is available on the Migration &

Optimization tab of the Utilities page on the SecurityCenter.)

Installation Denied.

Common causes and solutions:

• When you begin the installation, Microsoft Internet Explorer displays a dialog box asking you

to verify that you want to install McAfee SaaS Endpoint Protection. You must click Yes.

• The Windows system file Regedit.exe must be present in the Windows directory. If it is

missing, replace it by using the original Windows install media or copy it from another

computer that is running the same operating system.

Invalid Entitlement Error.

Troubleshooting and reference

Error messages

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