McAfee UNINSTALLER 6.0 Guía de instalación descargar pdf (Pagina 34)

Uninstall the software. You can use the Windows Add/Remove Programs feature, or proceed to the next

step and run the Cleanup utility to uninstall the software (which requires administrator credentials).

Even if the installation failed, some components of the client software might have been installed.

Uninstalling the software ensures these are removed.

Download and run the Cleanup utility (also called the uninstall utility, mvsuninst.exe). This step

requires administrative credentials for the SecurityCenter. If you do not have them, ask your site

administrator for assistance, or skip to the next step.

The utility is available on the SecurityCenter, on the Migration & Optimization tab of the Utilities page. See

KB55238 for instructions on using the utility to remove any extra registry files and other

components that might have been left behind.

Download and run the pre‑installation utility.

See KB75738 for the downloadable file and instructions for using it.

The utility verifies that your system meets the minimum requirements, performs some general

cleanup tasks like clearing the browser cache, and performs some general checks and tests. It

creates a report with details about any issues it finds.

If you are still unable to install the client software, ask your site administrator to contact technical

support.

See also

System requirements on page 11

How firewall protection interacts with the Windows firewall on page 14

Support for corporate firewalls or proxy servers on page 15

Terminal server support on page 15

Uninstall the client software

Use this task at a client computer to remove the client software.

You might need to do this for testing purposes or before re‑installing the client software. (Note that

some protection services, such as the SaaS protection services, do not include a client software

component.)

This task uses the Windows feature for uninstalling software, which does not always remove all the

associated components, such as registry keys. A McAfee utility is available that cleans up these

components, and you can also use it to uninstall the software. This Cleanup utility requires administrative

credentials for the SecurityCenter, and is available on Migration & Optimization tab of the Utilities page.

If you uninstall the client software, the computer is no longer protected. We recommend that you

re‑install as soon as possible.

Task

Close the Microsoft Outlook and Internet Explorer applications.

In the Windows Control Panel, open Add/Remove Programs or Programs and Features.

Troubleshooting and reference

Troubleshooting tasks

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