McAfee SAV85E - Active VirusScan - PC Manual de usuario descargar pdf (Pagina 26)

Page 26 McAfee VirusScan Enterprise 8.5i WIN1037

2. Do you have a personal firewall that might be blocking access to the server? (If you

disabled your personal firewall program, are you then able to update your DAT files?)

3. It might be due to many people accessing the server and trying to update their files at the

same time. Try again in 15 minutes.

Q: After installing VSE 8.5i, one of my programs stopped working properly. What should I do?

A: There may be a conflict with VSE 8.5i’s buffer overflow protection. To disable buffer overflow

protection, open VirusScan Console. Double click on Buffer Overflow Protection, clear Show

the messages dialog box when a buffer overflow is detected then clear Enable buffer

overflow protection. Please clear the check boxes in this order. Click Apply and OK. Buffer

Overflow Protection should be Disabled in VirusScan Console. If this does not resolve your

problem, contact the ITS Help Desk at 956-8883 or email [email protected].

Q: I've noticed McAfee VirusScan is not autoupdating. I am running MS Windows XP SP2. How do

I fix this?

A: Please check to see if you are running the Windows XP SP2 firewall. To disable the firewall:

1. Click Start.

2. Click on Control Panel.

3. Double-click on Security Center.

4. Click on the Windows Firewall link.

5. Check Off.

6. Click OK.

Q: I got error message: "Failed to initiate Common Updater subsystem. Make sure the McAfee

Framework Services is running. McAfee Common Framework returned error fffff95b@2" after I

clicked on Update Now from the vshield system tray icon. I had just installed VirusScan

Enterprise 8.5i and restarted Windows. What does this mean?

A: VirusScan Enterprise 8.5i may take awhile to load completely during startup. Open VirusScan

Console and ensure that the Autoupdate task is listed. If the Autoupdate task is not listed, please

wait until it appears. If Autoupdate task is listed, run Update Now from the vshield system tray

icon or right click Autoupdate in VirusScan Console and click Start.

More McAfee VirusScan tips are available in Ask Us at

http://www.hawaii.edu/askus/

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McAfee SAV85E - Active VirusScan - PC Manual de usuario Pagina 26