
Task
1
If you have remote Agent Handlers configured, log on to the systems where the Agent Handlers are
installed, then open the Windows Services panel and stop the McAfee Event Parser and McAfee Apache
services.
See your Microsoft software product documentation for more information on using the Windows
Services panel.
2
Using an account with local administrator permissions, log on to the Windows server computer
used as the restore McAfee ePO server.
3
Downloaded from the McAfee website, extract the files to a temporary location, and double-click
Setup.exe.
Do not attempt to run Setup.exe without first extracting the contents of the .zip file.
The McAfee ePolicy Orchestrator - InstallShield Wizard is launched.
4
Click Restore ePO from an existing database snapshot and Next to begin the restore installation process.
5
In the Install additional software step, any remaining prerequisites are listed. To install them, click Next.
Microsoft .NET Framework 3.5 (or later) is required software when installing SQL Express; the
installer tries to install it automatically. If the installer fails to install the Microsoft .NET Framework,
exit the Setup and acquire and install it manually before proceeding.
6
In the Destination Folder step, click:
• Next — Install your McAfee ePO software in the default location (C:\Program Files\McAfee
\ePolicy Orchestrator (x86)\).
• Change — Specify a custom destination location for your McAfee ePO software. When the Change
Current Destination Folder window opens, browse to the destination and create folders if needed.
When finished, click OK.
7
In the Database Information step, select the Microsoft SQL Server name from the Database Server list and
specify which type of Database Server Credentials to use, then click Next.
Windows
authentication
1
From the Domain menu, select the domain of the user account you're going to
use to access the SQL Server.
2
Type the User name and Password of your restored SQL database.
SQL authentication
• Type the User name and Password for your SQL Server. Make sure that credentials
you provide represent an existing user on the SQL Server with appropriate
rights.
The Domain menu is grayed out when using SQL authentication
You might need to type the SQL server TCP port to use for communication between your McAfee ePO
server and database server. The ePolicy Orchestrator installation tries to connect using the default
ports, 1433 and 1434. If those ports fail, you are prompted to type an SQL Server TCP port.
8
In the HTTP Port Information step, review the default port assignments. Click Next to verify that the
ports are not already in use on this system.
9
In the Administrator Information step, type the Username and Password you used for your previously
existing server administrator account.
Restoring McAfee ePolicy Orchestrator
Install ePolicy Orchestrator software on the restore server
3
McAfee ePolicy Orchestrator 5.1.0 Software Installation Guide
35
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