McAfee OFFICE 3.1 Especificaciones descargar pdf (Pagina 71)

Endpoint Encryption for Files and Folders client

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For more information about setting up and configuring Endpoint Encryption Web

Recovery, please see the Endpoint Encryption Manager Administration Guide, chapter

about Web Recovery.

Show status

This entry opens a dialog presenting the ongoing activities in the Endpoint Encryption

for Files and Folders client. For example, if the client is active in encrypting the content

of a network folder, it will be displayed in the dialog along with an approximation for

how long it will last.

There are also two buttons available:

Diagnostics

This buttons automatically creates an e-mail with an XML attachment using the system

default e-mail application. The attachment contains (non-sensitive) system data for

support purposes. The better description of the machine needing support, the better

understanding the Endpoint Encryption support staff will get and thus the chance of a

quick resolution of the support issue is dramatically improved.

The e-mail with the XML attachment shall be sent to the Endpoint Encryption support

representative along with a description of the support issue.

Again, it is important to stress that no secret or sensitive system data is gathered, but

only system configuration data. Under no circumstances is sensitive information about

encryption keys included, nor are any encryption keys, or pieces of these, ever sent to

Endpoint Encryption. As you may verify by reviewing the XML file in a standard Web

browser, there is no data disclosure of files stored on the machine, again only system

configuration data is extracted.

Endpoint Encryption makes no further use of the data sent to us other than trying to

understand and reproduce the support issue. As soon as it can be done safely, the

information sent to us is destroyed.

Also, if there is information included in the text file that you find inappropriate, then

edit the file before sending it to your Endpoint Encryption support representative.

The default e-mail address may be changed by altering a registry value on the

machine where the Diagnostics operation is executed. See the Client Registry controls

ction for details.

Synchronize

Triggers a client synchronization with the Endpoint Encryption database. See the

following section for details.

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McAfee OFFICE 3.1 Especificaciones Pagina 71