McAfee Agent 4.5Product Guide
ProcessorOperating systemsSPARCSolaris 8; 32-bit or 64-bitSolaris 9; 32- bit or 64-bitSolaris 10; 64-bitx86, x64 or compatibleSuSE Linux 8.2SuSE Enter
Installing the McAfee AgentThe installation procedure for the McAfee Agent varies depending on:• The operating system in use — Windows, Solaris, HB-UX
NotesActionMethodupgrade products and updateproduct content..Configure your third-party software todistribute the agent installationUsing third-party
1 Download both the agent extension, ePOAgentMeta.zip and the agent package,MA450Win.zip to the system containing the ePO server.2 Install the agent e
TaskFor option definitions, click ? in the interface.1 Download both the agent extension, ePOAgentMeta.zip, and the agent package,MA450Win.zip, to the
Installing the agent manuallyUse these instructions to install agents manually.TasksInstalling on Windows manuallyInstalling on UNIX-based operating s
File nameOperating systemMA450HPX.zipHP-UXMA450LNX.zipLinuxMA450MAC.zipMacintoshMA450SLR.zipSolarisMA450AIX.zipAIX3 Install the agent extension on the
Creating custom agent installation packagesUse this task to create a custom agent installation package.If you use a distribution method other than ePo
• Consult your operating system documentation for writing login scripts. The details of thelogin script depend on your needs. This task uses a basic e
Identifying and correcting a duplicate GUIDIf you deployed the agent on an image without first removing its GUID from the registry, multiplesystems in
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Duplicate Agent GUID - remove systemswith potentially duplicated GUIDsDuplicate Agent GUID - Clear errorcountMove Agent GUID to Duplicate List and Del
Before you beginTo use this method, these requirements must be met:• Systems must already be added to the System Tree.NOTE: If you have not yet create
b Click Actions, then select Check In Package from the drop-down menu.c Browse to MA450Win.zip, select it, then click Next.d Ensure that Current is se
Converting the agent mode from unmanaged to managed mode inWindowsUse this task to convert the agent from unmanaged (updater) mode to managed mode in
Task1 On the target system, locate the msaconfig file in the binaries subfolder of the cma folder.For example, on HP-UX, Linux, and Solaris systems, t
ContentsLocationOperatingsystemAll binaries, logs, agent working area/opt/McAfee/cma/AIXConfiguration and management information (includingGUID and ag
ContentsLocationOperatingsystemConfiguration and management information (includingGUID and agent version) needed to managepoint-products./etc/cma.d/cm
FramePkg.exe and FrmInst.exe command-line optionsDescriptionCommandSpecifies the folder on the system to store agent data files. The default location
Assigning values to custom propertiesUse this task to specify up to four custom properties during installation of the agent at thecommand line. These
Upgrading and Restoring AgentsUse these tasks to upgrade or restore existing agents in your environment.If you have been using an older version of ePo
ContentsAbout the McAfee Agent. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
TaskFor option definitions, click ? in the interface.1 Ensure that the desired agent installation package is checked in to the desired branch ofthe ma
4 Select Force installation over existing version.5 Specify the target installation path for the forced installation.6 Enter user credentials for agen
Configuring Agent PoliciesAgent policy general settings are specified on the Policy Catalog pages of the ePolicy Orchestratorconsole, including polici
• Defining repository branches• Proxy, where proxy settings are specified. (SeeProxy settings for the agent).Before distributing a large number of age
DefinitionSelection MethodThe fewest hops an ICMP packet makes while traversing the network froma local system to a remote system. The maximum number
• On Windows systems you can select Use Internet Explorer proxy settings and ifappropriate, select Allow user to configure proxy settings.• If you nee
Minimal product properties whether or not they havechanged since the last agent-server communication1Set the agent policy to send minimalproduct prope
d Click Next.4 On the Configuration page:• For a mirror task, type the location on the managed systems where you want to replicatecontents from the re
Working with the agent from the ePO serverThe ePO interface includes pages where agent tasks and policies can be configured, and whereagent properties
3 Scroll through the list of available information, including a field labeled Installed Products.4 Click the More link to see detailed properties for
Proxy settings for the agent. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System propertiesThis list shows the system data reported to ePolicy Orchestrator by your nodes' operatingsystems. Review the details on your sys
Before you beginBefore sending the agent wake-up call to systems, make sure that Enable agent wake-upcall support is enabled and applied on the Genera
8 During regular communication, the agent sends only properties that the point-productsdesignate as important. This task is set by default to Get full
Running agent tasks from the managed systemUse these tasks to perform selected procedures from the system where the agent is installed.If you can acce
• Managed-product signaturesEnforcing policiesUse this Windows-only task to prompt an agent to enforce all configured policies on the managedsystem.Ta
2 Click Send Events. A record of the sending-events activity is added to the list of activitiesin the Agent Status Monitor.NOTE: This action sends all
Viewing version numbers and settingsUse this task to view the agent settings from the managed system and to look up the versionnumbers of the agent an
Using the system tray iconIn a Windows environment, if the agent policy has been set to show the McAfee icon in thesystem tray of the managed system,
2 Click a policy, for example McAfee Default. The McAfee Agent General tab for the selectedpolicy opens.3 Select Show the McAfee system tray icon (Win
Removing the McAfee AgentUse these tasks to remove agents from systems.After deleting an agent, it is deleted from the System Tree and the agent remov
Agent Activity Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 Click Menu | Systems | System Tree, then select the group with the systems you wantto delete.2 Select the systems from the list, then click Actions.
Task1 Log on as "root" to the system where you want to remove the agent.2 Run the command appropriate for your operating system.CommandsOper
Agent Activity LogsThe agent log files are useful for determining agent status or for troubleshooting. Two log filesrecord agent activity and are loca
TaskNOTE: The agent icon is available in the system tray only if the Show McAfee system trayicon (Windows only) option is selected on the General tab
IndexAagentcommand-line options 46configuring client tasks 36enabling on unmanaged McAfee products 22installation, See agent installationintroduction
GUID, See global unique identifierIicon, system tray, See system tray iconinactive agents 42installationagent, See agent installationinstallation fold
updater modeconvert to managed mode in Windows 23convert to managed mode on UNIX 23updatesagent installation packages 29allow users via system tray ic
About the McAfee AgentThe termagentis used in three different contexts:• McAfee Agent• SuperAgent• Agent HandlerMcAfee AgentThe McAfee Agent is the cl
Agent-server communicationDuring agent-server communication, the agent and server exchange information using apropietary network protocol (for ePO 4.0
You can force the agent to communicate with the server at any time after installation by clickingthe McAfee system tray icon, (if it has been enabled)
The process is:1 Server sends a wake-up call to all SuperAgents.2 SuperAgents broadcast a wake-up call to all agents in the same broadcast segment.3 A
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