McAfee OFFICE 3.1 Manual de usuario descargar pdf (Pagina 24)

The tray icon options

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Figure17:Selectionofnewpasswordaftercompletedrecovery 

8. Once you have selected a new password, click OK to proceed and finish the

recovery. Click OK to close the confirmation dialog and then Finish to

complete the recovery. You can use the new password immediately to logon to

Endpoint Encryption.

For recovery of lost smart cards or other authentication tokens, please ask your

helpdesk for appropriate procedures.

Show status

This option opens a dialog presenting the ongoing activities in the Endpoint Encryption

for Files and Folders client. For example, if the client is active in encrypting the content

of a network folder, it will be displayed in the dialog along with an approximation for

how long it will last.

There are also two buttons available:

Diagnostics

This button automatically creates an e-mail with an attachment using the

system default e-mail application. The attachment contains non-sensitive

information for support purposes. The better description of the machine

needing support, the better understanding the support staff will get and thus

the chance of a quick resolution of the support issue is improved.

The e-mail with the attachment shall be sent to your Helpdesk along with a

description of the support issue.

Again, it is important to stress that no secret or sensitive information is

collected. Under no circumstances is sensitive information about encryption

keys included, nor are any encryption keys, or pieces of these, ever included.

As you may verify by reviewing the attachment in a standard Web browser,

there is no data disclosure of documents stored on the computer.

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McAfee OFFICE 3.1 Manual de usuario Pagina 24