McAfee EPOLICY ORCHESTRATOR 3.6 - WALKTHROUGH GUIDE Guía de instalación

Installation GuideMcAfee® ePolicy Orchestrator® 4.6.0Software

Operating system languageePolicy Orchestrator software runs on any supported operating system regardless of the language ofthe operating system.The eP

Required SQL Server configuration settingsePolicy Orchestrator software requires some specific SQL Server configuration settings. For informationabout

Supported and unsupported productsReview the products ePolicy Orchestrator supports before completing your installation or upgrade.To view an updated

2Installing McAfee ePolicy OrchestratorsoftwareePolicy Orchestrator software is installed on a Microsoft Windows server-class operating system usingth

Table 2-1 Installation optionsInstallationoptionDetailsExpress The most direct installation path. Use this option if you want to accept McAfee's

• A supported SQL Server (optional for Custom installations, required for Cluster installations).• If you're using a new SQL Server installed man

About HTTP port optionsThe ports used by ePolicy Orchestrator software are predefined, and populated by default. Most portdesignations can be changed

Task1Using an account with local administrator permissions, log on to the Windows server computer tobe used as the ePolicy Orchestrator server.2Run th

Performing Custom installationDuring Custom installation you can modify the installation process at each step. You can specifydestination folders and

5In the Choose Database Option step, select one of the following and click Next:• Microsoft SQL Express — Automatically installs SQL Server 2005 Expre

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9In the HTTP Port Information step, review the default port assignments. Click Next to verify that theports are not already in use on this system.You

Table 2-3 Cluster installation terminology (continued)Term DefinitionePO VirtualNetwork NameresourceThe Network Name resource that you create as par

Tasks• Creating the ePolicy Orchestrator application group on page 22The ePolicy Orchestrator application group is required to separate the ePolicy Or

4Ensure that ePO is the selected group, then click Next.5In the Possible Owners dialog box, identify the owners of the resource. Select the desired no

Task1Double click Setup.exe in the installation folder.2Follow the wizard until you reach the Setup Type page, then select the Cluster option and clic

6In the Dependencies dialog box, specify the dependency for each service. Refer to the Generic Serviceresource configurations table above for each dep

3Click Next to allow the Client Access Point to be configured, then click Finish when the wizard is complete.4If the Client Access Point is offline, r

Table 2-5 Generic Service resource configurationsResource Properties: General tab Properties: DependenciestabePolicy Orchestrator 4.6.0Application Se

Performing remote Agent Handler installation Each ePolicy Orchestrator server contains a master Agent Handler. Installing additional remote AgentHandl

6The Server Information step opens.aType the machine name of the McAfee ePO server with which the Agent Handler mustcommunicate.bSpecify which port to

ContentsPreface 5About this guide ...5Audience ...5Conventions ...

3Upgrading McAfee ePolicy OrchestratorsoftwareYou can upgrade version 4.0 Patch 7 or version 4.5 Patch 3 or later of ePolicy Orchestrator software tov

Backing up ePolicy Orchestrator databases and directoriesBefore you upgrade your software, back up all ePolicy Orchestrator databases, as well as the

Upgrading your ePolicy Orchestrator serverYou can upgrade your ePolicy Orchestrator server from version 4.0 Patch 7 or version 4.5 Patch 3 orlater to

You can upgrade your ePolicy Orchestrator cluster server from version 4.0 Patch 7 or version 4.5 Patch3 or later to version 4.6 of the software.Upgrad

The upgrade process is a streamlined version of the procedure used for first-time installation of aremote Agent Handler, detailed in Installing remote

4Uninstalling McAfee ePolicy OrchestratorsoftwareUninstalling your ePolicy Orchestrator software requires specific steps. Refer to these topics tocomp

Uninstalling Cluster installationsUninstalling ePolicy Orchestrator from a cluster environment requires that you take specific steps,depending on whic

5Troubleshooting and log file referenceThe most common messages that appear while installing McAfee ePolicy Orchestrator during aninstallation and the

5 Troubleshooting and log file reference 39Common installation messages, and their causes and solutions ...39Default locations of troubles

Message Cause SolutionFor security reasons, McAfee doesnot allow blank passwords. Pleasetype a valid password to continue.The Password box is blank. S

Message Cause SolutionThe ePolicy Orchestrator licensehas expired.Your license to use thesoftware has expired.Contact your administrator ordesignated

Log file name Log type File location DescriptionEpoApSvr.logPrimary[InstallDir]\DB\LogsApplication Server log file. Present only afterinitial service

IndexAabout this guide 5Agent Handlersinstallation 28upgrading 34Ccluster installationWindows Server 2003 21Windows Server 2008 25cluster serversinsta

SQL Servers (continued)support for 10upgrade scenarios 15support forInternet browsers 11operating systems 9SQL Servers 10virtual servers 10supported p

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PrefaceThis guide provides the information you need to install your McAfee product.Contents About this guide Finding product documentationAbout

What's in this guide This guide is organized to help you find the information you need. It is organized into chapters thatgroup relevant informat

1Installation requirements andrecommendationsYour environment needs to include specific hardware and software to runMcAfee ePolicy Orchestrator4.6. Re

Table 1-1 Hardware requirements and recommendations (continued)Component Requirements and recommendationsNetwork InterfaceCard (NIC)100 Mb or higher

Table 1-2 Software requirements and recommendations (continued)Software Requirements and recommendationsSecurity software Recommended.• Install and/